The English Language & Communication in the International Workplace: An Examination of Thai Computer Engineering Professionals

Krich Rajprasit, Saengchan Hemchua

Abstract


Using effective English language is one of the most desired communication skills for successful international engineering workplace. However, the way in which this language is used in terms of computer engineering has not been much studied, despite being one of the key aspects of international business. This study aims to explore the nature of international communicative situations; to identify how Thai engineers self-report their language proficiency, ability to perform English-related tasks and their opinions regarding language use in an international workplace. The participants were Thai engineers working in companies located in the Bangkok metropolitan area. A mixed-methods approach was employed, and the results revealed that English language proficiency plays a key role in their workplace and in terms of career advancement; their interpersonal communication mostly took place between colleagues in the same base, or between overseas bases, in terms of cooperation, teamwork, and meetings; oral communication skills were the most needed; their perceived language proficiency level was fair, and their perceived reading skills were the best in comparison to their other skills; and using perfect English was not a priority, yet intelligibility was more important for reaching their communicative goals. Such findings have led to pedagogical implications such as specifically designing courses containing realistic knowledge and skills; introducing the concept of BELF to raise awareness among engineering students regarding comprehensibility of non-native-like English speech; and practicing listening with both native and non-native accents to be familiar with these accents and more confident communicating in real-life situations.

 

Keywords: English language proficiency; communication skills; Business English as a Lingua Franca; Thai computer engineers


Full Text:

PDF

References


Apelman, V. (2010). English at work: The communicative situation of engineers. Retrieved April 20, 2014 from http://www.innovationsreport.com/html/reports/studies/english_a_corporate_ language_swedish_engineers_161480.html

Ayokanmbi, F. M. (2011). Competencies for global engineers and technologists. Journal of Industrial technology. 27(1), 1-6.

Bandura, A. (2008). Social cognitive theory. In W. Donsbach (Ed.), The international encyclopaedia of communication [electronic version]. London, England: Blackwell.

Berry, F. C., DiPiazza, P. S. & Sauer, S. L. (2003). The future of electrical and computer engineering education. IEEE Transactions on Education. 46(4), 467- 476.

Evans, S. (2013). Perspectives on the ese of English as a business lingua franca in Hong Kong. Journal of Business Communication. 50(3), 227–252.

Gerritsen, M. & C. Nickerson (2009). BELF: Business English as a lingua franca. In F. Bargiela-Chiapini (ed.), The Handbook of Business Discourse, pp. 180-192. Edinburgh: Edinburgh University Press

Hart-Rawung, P. & Li, L. (2008). Globalisation and business communication: English communication skills for Thai automotive engineers. World Academy of Science, Engineering. and Technology. Vol 24, 320-330.

Johnson, S., Lee, A. & McGregor, H. (1996).Engineering as captive discourse. Philosophy & Technology. 1, 3-4.

Kankaanranta, A. (2010). BELF competence as business knowledge of internationally operating business professionals. Journal of Business Communication.47(4), 380-407.

Kanoksilapatham, B. (2013). Generic characterisation of civil engineering research article abstracts. 3L: The Southeast Asian Journal of English Language Studies. 19(3), 1-10.

Khamis, N. & Ho-Abdullah, I. (2015). Exploring word associations in academic engineering texts .

Keane, A. & Gibson, I.S. (1999). Communication trends in engineering firms: Implications for undergraduate engineering courses. International Journal of Engineering Educucation. 15(2), 115-121.

Keyton, J., Caputo, J. M., Ford, E. A., Fu, R., Leibowitz, S. A., Liu, T., Polasik, S. S., Ghosh, P. & Wu, C. (2013). Investigating verbal workplace communication behaviours. Journal of Business Communication. 50(2), 152-169.

Kress, G. (1985). Socio-linguistic development and the mature language user: Different voices for different occasions. In Wells, G. & Nicholls, J. (Eds.) Language and learning: An international perspective (pp.135-150). London: Palmer

Latha, K. (2014). Role of English Language for engineering students. American International Journal of Research in Humanities, Arts and Social Sciences. 7(2), 122-123

Louhiala-Salminen, L., &Kankaanranta, A. (2011). Professional communication in a global business context: The notion of global communicative competence. IEEE Transactions on Professional Communication. 54(3), 244-261

Louhiala-Salminen, L., M. Charles & A. Kankaanranta (2005). English as a lingua franca in Nordic corporate mergers: Two case companies. English for Specific Purposes. 24, 401-421

McCroskey, J. C. & McCroskey, L. L. (1988). Self-report as an approach to measuring communication competence. Communication Research Reports. 5(2), 108-113.

Mohamed, A. and others. (2014). Conceptualizing English workplace communication needs of professional engineers: The challenges for English language tertiary educators. International Journal of Contemporary Business Management. 1(1), 1-9.

Raina, R. &Pande, N. (2012).Communication competence of Indian engineers in IT & IT Sector. The Indian Journal of Industrial Relations. 47(3), 511-526.

Rajprasit, K., Pratoomrat, P., & Wang, T. (2015). Perceptions and problems of English language and communication abilities: A final check on Thai engineering undergraduates. English Language Teaching. 8(3), 111-120.

Rajprasit, K., Pratoomrat, P., Wang, T., Kulsiri, S. & Hemchua, S. (2014). Use of the English language prior to and during employment: Experiences and needs of Thai novice engineers. Global Journal of Engineering

Education. 16(1), 27-33.

Reimer, M.J., (2002). English and communication skills for the global engineer. Global Journal of Engineering Education. 6(1), 91-100.

Ruff, S. & Carter, M. (2009). Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum. Paper presented at 39th ASEE/IEEE Frontiers in Education Conference. October 18 – 21, 2009, San Antonio, TX

Samson, D. (1989). Management for engineers. Melbourne: Longman.

Seidlhofer, B. (2011). Understanding English as a lingua franca. Oxford: Oxford University Press.

Spence, P. & Liu, G. (2013). Engineering English and the high-tech industry: A case study of an English needs analysis of process integration engineers at a semiconductor manufacturing company in Taiwan. English for Specific Purposes. 32, 97-109.

Suryani, I., Desa, H., & Yaacob. (2010).Malaysia-Thailand cross-border communication: The potential of Business English as Lingua Franca. Journal of Human Capital Development. 3(2), 91-103.

Suviniitty, J. (2007). English as a lingua franca: A tool for educating engineers. Paper presented at International Conference on Engineering Education – ICEE 2007September 3 – 7, 2007 Coimbra, Portugal

Taillefer, G.F. (2007). The professional language needs of economics graduates: assessment and perspectives in the French context. English for Specific Purposes. 26(2), 135-155.

Thanky, P. (2014). Importance of English and communication skills for technical professionals. International Journal of Science Research. 3(4), 211-212.

Welch, D., Welch, L. & Piekkari, R. (2005). Speaking in tongues: The importance of language in international management processes. International Studies of Management and Organisation. 35(1), 10-27.


Refbacks

  • There are currently no refbacks.


 

 

 

eISSN : 2550-2247

ISSN : 0128-5157

https://jurnal.unikal.ac.id/

SITUS TOTO

Toto 4D

SLOT GACOR

SLOT GACOR

NANA4D

NANA4D

NANA4D

SLOT88

NANA4D

SLOT88

SLOT88

SITUS TOTO

SITUS TOTO

https://choicemg.com/

Untuk artikel-artikel serupa dan berbagai topik menarik lainnya, silakan eksplorasi lebih lanjut di Angkerzone.com.

Committed to creating a positive impact beyond returns, Barito Renewables integrates ESG principles into its core business objectives. They prioritize public health, safety, and community respect while making critical investments in clean energy. More about their ESG approach can be found at baritorenewables.org.

PT Pantai Indah Kapuk Dua, Tbk (PANI) adalah pengembang properti terkemuka di Indonesia yang berkomitmen menghadirkan inovasi cemerlang dan mengoptimalkan sumber daya untuk menciptakan keunggulan kompetitif bagi para pemangku kepentingan. Informasi lebih lanjut mengenai visi korporasi mereka dapat diakses di pantaiindahkapukdua.org.

Commuter Indonesia menghadirkan layanan transportasi kereta api yang terintegrasi untuk mendukung mobilitas berkualitas bagi para pengguna. Informasi lengkap mengenai jadwal, tarif, dan rute perjalanan KRL dapat diakses di situs resmi mereka: commuterindonesia.org.

Informasi Publik

PANI First Quarter 2023

Becoming leading property developer in Indonesia with brilliant innovations to optimize our resources into competitive advantange in order to restore back to stakeholders

Board - of Director

History · PT Pantai Indah Kapuk Dua, Tbk · Office · Recent News. Ada Update dari PIK2 (PANI), Aguan Turut Buka Suara. Emiten Agung Sedayu dan Salim Grup

Nomination & Remuneration Committee Member

Audit Committee Members

Vision & Mission

Projects

Bizpark PIK 2

Event

Internal Audit Members

Soho Riverside Boulevard

Environment

Prospectus

Barito Renewables: Penawaran Saham Perdana

Keterbukaan Informasi

Information Disclosure

Harga Saham

Struktur Organisasi

3M-2026 Financial Performance Results

https://kaiwisata.org/

https://www.tugureasuransi.com/

diponegorouniversity.com

https://bandunginstitute.com/

Website resmi KAI Commuter

Commuter Advertising

Pemesanan tiket juga dapat dilakukan melalui Aplikasi Access by KAI (yang juga dapat diakses untuk layanan kereta api bandara oleh KAI Bandara ) dan situs resmi pemesanan tiket oleh KAI Commuter. Metode pembayaran yang tersedia pada https://airport-train.commuterindonesia.org/

Temukan beragam jurnal ilmiah terakreditasi dan terindeks internasional yang mendukung transisi energi dan pembangunan berkelanjutan di Indonesia melalui Portal Jurnal Barito Renewables.

Jelajahi publikasi akses terbuka dari berbagai disiplin ilmu, mulai dari pendidikan bahasa hingga energi panas bumi, yang dikelola dalam satu platform terintegrasi di Barito Renewables Journal Platform.

Dukung riset dan inovasi menuju target emisi nol bersih Indonesia dengan mengakses kumpulan jurnal berkualitas tinggi yang tersedia di Jurnal & Publikasi Barito Renewables.

Tempat terbaik untuk menemukan penelitian terbaru tentang energi terbarukan, pendidikan, dan ilmu sosial, yang dikurasi dalam portal jurnal profesional dari Barito Renewables Open Journal System.

Jelajahi kumpulan jurnal akademik yang berkomitmen pada penyebaran penelitian dan kreasi artistik, berdasarkan prinsip dan nilai humanisme, di Portal de Revistas TempoSCAN.

Temukan publikasi ilmiah dari berbagai disiplin ilmu yang mendorong refleksi kritis dan peningkatan pengajaran berkelanjutan, hanya di Portal Jurnal TempoSCAN.

Portal resmi untuk mengakses produksi pengetahuan dan karya analitis dari komunitas akademik dan seni nasional maupun internasional, dikelola oleh TempoSCAN Academic Journals.

Wadah publikasi yang bergantung pada Direktorat Riset dan Pascasarjana, menyediakan akses terbuka ke jurnal-jurnal unggulan di TempoSCAN Journal Portal.

Dilansir dari laman resmi rekrutmen KAI, berikut persyaratan atau kriteria pelamar yang wajib dipenuhi untuk mendaftar lowongan kerja KAI 2026

BINUS UNIVERSITY

Portal Kaiwisata

HRIS Frontliner | KAI Wisata

KAI Services memiliki bidang usaha dengan 2 Core Business yaitu Coverage Service dan Cleaning Building Service yang memiliki Brand Resclean. Resclean Bergerak dalam Bidang Kebersihan yang meliputi Kebersihan dan Keindahan Stasiun (K2), On Trip Cleaning, dan Petugas Cuci Kereta

KAI Services memiliki salah satu bidang usaha dengan Core Business On Board Services yang bernama Restaurant On Train, dengan Branding Kuliner Kereta yang bertugas Mengelola dan Melayani penjualan Makan dan Minum di Setiap Perjalanan Kereta Api.

BINUS Journal – BINUS Higher Education

https://mercubuana-yogya.id/

https://baa.mercubuana-yogya.id/

https://pmb.mercubuana-yogya.id/

https://sso.mercubuana-yogya.id/

https://sia.mercubuana-yogya.id/

https://radenfatah.org/

https://univgadjahmada.com/

https://etd.repository.univgadjahmada.com/

Owner: Sanji

TOGEL

SITUS TOTO

SITUS SLOT

SEPAK BOLA

SEJARAH

Esport

Fakta Unik

Berita Dunia

NANA4D

NANA4D

Menu KFC

Kopi Kenangan

biznet home

PILIHAN SOLUSI LAYANAN INTERNET

Richeese

NANA4D

momoyo

susu cimory

Flip

kasir pintar

nana4d

Harga Berdu

KAI

KAI

NANA4D

Tencent

Cakap

NANA4D

NANA4D

Quipper School Premium

Harvard

NANA4D

NANA4D

NANA4D

NANA4D

NANA4D

ROKOKBET

slot200

Jordan Nike

NANA4D

NANA4D

Bali

TOTO

ROKOKBET

NANA4D

NANA4D

NANA4D

TOTO

NANA4D

NANA4D

ROKOKBET

ROKOKBET

NANA4D

NANA4D

NANA4D

NANA4D

ROKOKBET

NANA4D

https://pemejournal.net

NANA4D

Cek Resi

NANA4D

NANA4D

NANA4D

ROKOKBET

NANA4D

https://floridacomputerhospital.com

https://expresswebz.com

https://ctpcr.org

https://nipngr.org

ROKOKBET

ROKOKBET

https://vasstuviswanath.com

https://researchcell.bkmc.edu.pk

https://mentor.bkmc.edu.pk

https://rcportal.bkmc.edu.pk

https://qec.bkmc.edu.pk

https://test.bkmc.edu.pk

https://researchcell.bkmc.edu.pk

https://apmp.agenciamoustache.com.br

https://policabos.agenciamoustache.com.br

https://ebdi.agenciamoustache.com.br

NANA4D