Ismail, Azman, Fakulti Ekonomi dan Pengurusan, Universiti Kebangsaan Malaysia, Malaysia

• Vol 12, No 7 (2016) - Articles
  Interlinkages between service quality, customer satisfaction and customer loyalty in Malaysia: A case study of Armed Forces Medical Organizations
  Abstract  PDF
• Vol 11, No 10 (2015) - Articles
  Program pembangunan pengurusan dan impaknya terhadap pemindahan latihan: Kes tentera darat Malaysia (Impacts of management development programmes on training transfer: The case of the Malaysian armed forces)
  Abstract  PDF