Pengaruh Literasi Data Terhadap Tingkah Laku Perkongsian Data dalam Kalangan Penjawat Awam Jabatan Penerangan Malaysia

Radziah Mohd Sharif, Kho Suet Nie

Abstract


Perkongsian data merupakan salah satu elemen penting dalam pengurusan maklumat sektor awam yang efisien dan berkesan. Namun begitu, tahap literasi data yang berbeza dalam kalangan penjawat awam boleh mempengaruhi sikap dan kecenderungan mereka untuk berkongsi data secara terbuka dan bertanggungjawab. Kajian ini dijalankan bagi mengenal pasti pengaruh literasi data terhadap tingkah laku perkongsian data dalam kalangan penjawat awam di Jabatan Penerangan Malaysia. Secara khusus, kajian ini bertujuan untuk menilai tahap literasi data, serta meneliti pengaruh sikap, norma subjektif, dan tanggapan kawalan tingkah laku terhadap tingkah laku perkongsian data menggunakan Teori Tingkah Laku Terancang (TPB). Kajian ini menggunakan pendekatan kuantitatif dengan mengedarkan borang soal selidik kepada 365 responden terlibat melalui persampelan rawak berstrata yang terdiri daripada penjawat awam pelbagai peringkat di Jabatan Penerangan Malaysia. Dapatan kajian mendapati sikap, norma subjektif, tanggapan kawalan tingkah laku, dan niat responden mempunyai pengaruh yang signifikan terhadap tingkah laku perkongsian data. Dapatan kajian menunjukkan bahawa tahap literasi data dalam kalangan responden adalah tinggi, dan mempunyai hubungan yang signifikan dengan tingkah laku perkongsian data. Sikap, norma subjektif, dan tanggapan kawalan tingkah laku juga didapati menyumbang secara positif terhadap niat, seterusnya mempengaruhi tingkah laku perkongsian data. Kajian ini menyumbang kepada pengukuhan teori dalam bidang pengurusan maklumat dan literasi data penjawat awam, serta mencadangkan satu rangka kerja konseptual yang boleh dijadikan panduan oleh organisasi kerajaan dalam meningkatkan amalan perkongsian data. Dari sudut implikasi dasar, hasil kajian ini mencadangkan keperluan merangka polisi latihan literasi data yang lebih menyeluruh, serta mewujudkan persekitaran kerja yang menyokong budaya perkongsian data.

 

Kata kunci: Perkongsian data, literasi data, Teori Tingkah Laku Terancang, penjawat awam, pengurusan maklumat.

 

https://doi.org/10.17576/JKMJC-2025-4103-22


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References


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