Uncertainty Reduction in the 2024 Indonesian Presidential Election: A Narrative Review of Political Communication Trend

Glorya Agustiningsih, Shahrul Nazmi Sannusi, Daniel Handoko

Abstract


Indonesia’s electoral landscape often faces controversy and allegations of irregularities that lead to uncertainty among citizens. Ruminating from the 2017 Jakarta Gubernatorial Election which is considered the worst-case election in Indonesian political history because of many issues and incidents related to race, religion, and ethnicity that created a polarized and fragmented society, dismissed the national identity, and threatened the socio-political stability of the nation. Thus, we elaborate on political communication strategies implemented by political parties and government institutions during the 2024 Indonesian Presidential Election to emphasize how communication influences individuals’ behaviours throughout human interactions to reduce uncertainty during the campaigns. Uncertainty Reduction Theory is used as a fundamental framework to explain how organizations should modify their communication methods to refrain from any potential threats. Drawing on a narrative review of 30 research articles subject from 2023–2025 regarding the 2024 Indonesian Presidential Election, the results emphasize the utilization of digital media platforms for developing interpersonal relationships between all parties and voters during political campaigns. Results also divulge the digital primacy of social media and hybridization strategies become the central bridgehead for political communication that indicate sustained growth of digital political communication trend in Indonesia that marked a significant turning point in the role of digital media in shaping political narratives and voters’ engagement. This study also underlines the adaptation of theoretical basis to practically design and evaluate communication campaigns, specifically uncertainty reduction theory (URT), which can provide succour to manage uncertainty among voters at times of political years.

 

Keywords: Political communication, uncertainty reduction, interpersonal relationship, identity politicization, digital communication.

 

https://doi.org/10.17576/JKMJC-2026-4202-21


Full Text:

PDF

References


Abdullah, I., Afriadi, D., Yusuf, M., Susanto, M., & Fawaid, A. (2024). The optics of leadership: Visual representation in the 2024 Indonesian presidential campaign. Visual Review, 17(2), 133–145. https://doi.org/10.62161/revvisual.v17.5273

Alyatalatthaf, M. D. M., Lobodally, A., & Putri, N. A. (2024). Dissecting the political persona of the 2024 Indonesian presidential election through visual framing analysis. Profetik: Jurnal Komunikasi, 17(2), 326–347. https://doi.org/10.14421/pjk.v17i2.2977

Anggraeni, D., & Adrinoviarini. (2020). Strategi pengawasan terhadap ujaran kebencian di media sosial pada pemilu (Studi kasus pilgub DKI 2017). Jurnal Ilmu Hukum Al Wasath, 1(2), 99–116. https://doi.org/10.47776/alwasath.v1i2.60

Anom, E., Vina, E., & Samani, M. S. (2024). Political communication strategy in the 2024 Indonesia’s presidential election. Jurnal Komunikasi: Malaysian Journal of Communication, 40(2), 296–309. https://doi.org/10.17576/jkmjc-2024-4002-17

Arrianie, L., Lestari, P., Meranti, & Ningrum, D. P. (2024). Political and intercultural communication in determining presidential candidates in the Indonesian elections 2024. Jurnal Komunikasi: Malaysian Journal of Communication, 40(3), 152–167. https://doi.org/10.17576/jkmjc-2024-4003-09

Badan Pusat Statistik. (2020). Sensus penduduk 2020. Republik Indonesia. https://sensus.bps.go.id/main/index/sp2020

Badriyanto. (2017, April 10). Dinodai isu SARA, pilkada DKI 2017 jadi terburuk sepanjang sejarah. Okezone.

https://megapolitan.okezone.com/read/2017/04/10/338/1663590/dinodai-isu-sara-pilkada-dki-2017-jadi-terburuk-sepanjang-sejarah

Buana, N. A. P., & Perdana, A. (2024). Anies Baswedan-Muhaimin Iskandar campaign communication strategy in the 2024 presidential election: Case study of the “Ubah Bareng” movement. Jurnal Politik, 10(2), 3. https://doi.org/10.7454/jp.v10i2.1202

Daud, R. F., Khairunnisa, Monica, N., Marini, & Salas, H. J. (2023). Political communication strategy of Ganjar Pranowo's friends of volunteers (SAGA) in increasing electability ahead of the presidential election of the Republic of Indonesia. Journal of Social and Humanities, 1(2), 30–35. https://jurnal.unigal.ac.id/jsh/article/view/12401

Dawam, Ihsan, Z., & Darmawan, F. (2024). Political communication of Indonesian president on social media. Caraka: Jurnal Ilmu Komunikasi, 5(1), 14–26. https://doi.org/10.25008/caraka.v5i1.110

Elfandari, S. (2024). Influence of political advertising effectiveness on the perspectives of young voters in the 2024 Indonesian election. Ultimacomm: Jurnal Ilmu Komunikasi, 15(2), 300–315. https://doi.org/10.31937/ultimacomm.v15i2.3543

Fatikha, N. T., & Suranto. (2024). Online political branding of presidential candidates: A comparison of Ganjar Pranowo and Anies Baswedan in Indonesia’s 2024 election. Jispo: Jurnal Ilmu Sosial dan Ilmu Politik, 13(2), 281–306. https://doi.org/10.15575/jispo.v13i2.27908

Febrianto, A., & Purnamasari, D. (2023). Analysis Instagram content in the political communication strategies of the 2024 Indonesia presidential candidates. Jurnal Sociae Polites, 24(2), 47–65. https://doi.org/10.33541/sp.v24i2.5403

Grace, R., & Tham, J. C. K. (2020). Adapting uncertainty reduction theory for crisis communication: Guidelines for technical communicators. Journal of Business and Technical Communication, 35(1), 110–117. https://doi.org/rdbg

Green, B. N., Johnson, C. D., & Adams, A. (2006). Writing narrative literature reviews for peer-reviewed journals: Secrets of the trade. Journal of Chiropractic Medicine, 5(3), 101–117. https://doi.org/10.1016/S0899-3467(07)60142-6

Haddaway, N. R., Page, M. J., Pritchard, C. C., & McGuinness, L. A. (2022). PRISMA2020: An R package and Shiny app for producing PRISMA 2020-compliant flow diagrams, with interactivity for optimised digital transparency and Open Synthesis. Campbell Systematic Reviews, 18(2), Article e1230. https://doi.org/10.1002/cl2.1230

Hardiyanto, D., Wijaya, M., & Satyawan, I. A. (2023). Political marketing strategies through social media tools in Indonesia. Formosa Journal of Social Sciences, 2(3), 425–438. https://doi.org/10.55927/fjss.v2i3.5753

Herdiansah, G. A., Junaidi, & Ismiati, H. (2017). Pembelahan ideologi, kontestasi pemilu, dan persepsi ancaman keamanan nasional: Spektrum politik Indonesia pasca 2014? Jurnal Wacana Politik, 2(1), 61–73. https://doi.org/10.24198/jwp.v2i1.11480

Jaffrey, S. (2023, October 5). Indonesia’s 2024 presidential election could be the last battle of the titans. Carnegie Endowment for International Peace.

https://carnegieendowment.org/2023/10/05/indonesia-s-2024-presidential-election-could-be-last-battle-of-titans-pub-90711

Juditha, C. (2017). Hatespeech in online media: Jakarta election 2017. Jurnal Penelitian Komunikasi dan Opini Publik, 21(2), 137–151.

Khairunnisa, & Nugroho, C. (2024). Political communication strategy of the general election supervisory agency of Karimun District in legislative & presidential election in 2024. Indonesian Journal of Social Science Research, 5(1), 358–364. https://doi.org/rdbj

Kristimanta, P. A., & Sweinstani, M. K. D. (2018). Politicization of identity in local election as a soft security threat: A case of 2017 Jakarta gubernatorial election. Journal of Indonesian Social Sciences and Humanities, 8(2), 101–118. https://doi.org/rdbk

Kulau, F. (2024). TikTok, Instagram and presidential election: A study to understand politainment in Indonesian political campaigns 2024. Informasi, 54(2), 164–176. https://doi.org/10.21831/informasi.v54i2.71253

Kulkarni, S. (2026, January 12). PRISMA guidelines: Step-by-step workflow with examples. Paperguide. https://paperguide.ai/blog/prisma-guidelines/

Langemeyer, J., Calcagni, F., & Baró, F. (2018). Mapping the intangible: Using geolocated social media data to examine landscape aesthetics. Land Use Policy, 77, 542–552. https://doi.org/10.1016/j.landusepol.2018.06.011

Lestari, S. (2017, March 22). Isu SARA meningkat di pilkada DKI Jakarta, salah siapa? BBC News Indonesia. https://www.bbc.com/indonesia/indonesia-39372353

Liaw, J. O. H., Moiden, A. H., & Yacob, K. (2022). The importance of communication in political campaigns. International Journal of Academic Research in Business and Social Sciences, 12(12), 1022–1030. https://doi.org/10.6007/ijarbss/v12-i12/15849

Mani, L., Sasmoko, Sungkharisma, B., Arabella, C., & Chiaramanda, G. A. (2024). Live streaming, personal branding, and political communication: Gen Z's active participation in the 2024 Indonesian presidential election. Multidisciplinary Science Journal, 7(4), Article e2025186. https://doi.org/10.31893/multiscience.2025186

Maulana, M. L., & Harjono, B. (2024). Politics and AI: Communication style of presidential candidate Prabowo-Gibran’s political campaign. Jurnal Komunikasi dan Media, 4(2), 159–169. https://doi.org/10.24167/jkm.v4i2.11814

Nasution, H., Kholil, S., & Idris, M. (2020). The political communication strategy of the presidential campaign team Jokowi-Ma'ruf Amin to win the support of the ummah Islam in the 2019 election in North Sumatra. Budapest International Research and Critics Institute-Journal, 3(4), 2926–2937. https://doi.org/10.33258/birci.v3i4.1313

Niazi, H. A. (2024). Branding strategy of PDI Perjuangan in regional election 2024: A qualitative approach. International Journal of Business Studies, 8(3), 245–261. https://doi.org/10.32924/ijbs.v8i3.344

Purwanto, S., & Mujab, S. (2024). Ganjar Pranowo's branding politics through Instagram media in the 2024 presidential election contestation. Siber Journal of Advanced Multidisciplinary, 2(3), 312–319. https://doi.org/10.38035/sjam.v2i3.182

Putra, R. F., & Nugroho, A. A. (2024). The role of the Ministry of Communications and Information in preventing the spread of hoaxes during the 2024 election. Journal of Law, Politic and Humanities, 4(4), 1018–1028. https://doi.org/10.38035/jlph.v4i4.214

Putri, A. K., Zainudin, A., & Habibullah, A. (2023). Communication model of three Indonesian presidential candidates ahead of the 2024-2029 election on social media Twitter. Komunika: Jurnal Dakwah dan Komunikasi, 17(2), 253–264. https://doi.org/rdbm

Putri, N. A. D., Setiyono, B., Yuwono, T., & Erowati, D. (2024). #Nazarpemilu: Promoting faith-based populist political communication in Indonesian presidential election 2024. Otoritas: Jurnal Ilmu Pemerintahan, 14(3), 499–515. https://doi.org/rdbn

Rachman, J. (2023, May 22). In Jakarta, political kingmaking starts now. Foreign Policy. https://foreignpolicy.com/2023/05/22/indonesia-2024-presidential-election-jokowi-ganjar-prabowo-politics/

Rozi, R. F. (2023). Presidential candidate slogans in the 2024 Indonesian general election: Strategic communication with multi-generational characteristics. Eximia Journal, 12(1), 600–609. https://doi.org/10.47577/eximia.v12i1.408

Russmann, U., Svensson, J., & Larsson, A. O. (2019). Political parties and their pictures: Visual communication on Instagram in Swedish and Norwegian election campaigns. In C. Holtz-Bacha (Ed.), Visual political communication (pp. 119–144). Springer International Publishing. https://doi.org/10.1007/978-3-030-18729-3_7

Satriawan, B. H., Haridison, A., Sandi, J. R. A., Iskandar, D., Utami, P. J., Irwan, A. I. U., & Hartaman, N. (2025). Politainment in the 2024 Indonesian presidential election and positioning in downstream industry. Frontiers in Political Science, 6, Article 1494578. https://doi.org/10.3389/fpos.2024.1494578

Shaholli, M. (2025). Social media as a tool for political mobilization and public debate. Interdisciplinary Journal of Research and Development, 12(1), 192–199.

Sheldon, P. (2009). "I'll poke you. You'll poke me!" Self-disclosure, social attraction, predictability and trust as important predictors of Facebook relationships. Cyberpsychology: Journal of Psychosocial Research on Cyberspace, 3(2), Article 1. https://cyberpsychology.eu/article/view/4225

Sompotan, C., & Alvin, S. (2023). Political communication strategies through video podcast campaign: A case study of Partai Perindo in Indonesia. Journal of Social and Policy Issues, 3(3), 145–149. https://doi.org/10.58835/jspi.v3i3.207

Syafii, A., Rohimi, U. E., Shobichah, Atika, N., & Rani, P. (2023). Broadcasting communications in encouraging public participation in elections. Journal of World Science, 2(4), 571–575. https://doi.org/10.58344/jws.v2i4.256

Syah, S. P. (2024). Analisis multimodal wacana kritis pidato politik bakal calon presiden Republik Indonesia 2024. Suar Betang, 19(1), 29–46. https://doi.org/rdbq

Theile, C. M., & Beall, A. M. (2024). Narrative reviews of the literature: An overview. The Journal of Dental Hygiene, 98(1), 78–82.

West, R., & Turner, L. H. (2014). Introducing communication theory: Analysis and application (5th ed.). McGraw-Hill.

Wijanarko, T. O., Agusta, Y. D. B., Hutapea, E. B., Mufti, Z., & Putri, A. K. (2025). Political branding of Prabowo Subianto in Instagram during the presidential campaign in 2024. Journal of Digital Marketing and Communication, 5(1), 34–47. https://doi.org/rdbr

Wildanu, E., & Agasya, H. N. F. (2024). Presidential election campaign of the Republic of Indonesia via Twitter (X). Journal of Public Policy, 1(3), 132–141. https://doi.org/10.62885/polisci.v1i3.159

Wirman, H. P., Burhanuddin, N., & Elvira, M. (2022). Chinese Muslim at political crossroad: The case study of the Jakarta regional head election 2017. Islam Realitas: Journal of Islamic & Social Studies, 8(2), 196–211.

Xing, Y. (2023). The use of uncertainty reduction theory in communication. Journal of Education, Humanities and Social Sciences, 22, 321–327.

Zamihu, J. Z. (2024). Strategies of language use in Indonesian vice-presidential candidates debate in the 2024 election. Indonesian Journal of EFL and Linguistics, 9(2), 389–404. https://doi.org/10.21462/ijefl.v9i2.786


Refbacks

  • There are currently no refbacks.


e-ISSN: 2289-1528