Saidin, Zainil Hanim, School of Distance Education Universiti Sains Malaysia

• Vol 19, No 4 (2022) - Article
  EXAMINING INDUSTRY-SPECIFIC AFTER-SALES SERVICE QUALITY TOWARDS THE LEVEL OF CUSTOMER LOYALTY: A CASE OF MALAYSIAN NATIONAL CARMAKERS
  Abstract  PDF

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eISSN 1823-884x

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