Prestasi Perniagaan dalam Kalangan Perniagaan Kecil di Bawah Bimbingan Agensi

Abstract

Kerajaan telah memberi banyak inisiatif kepada peniaga kecil supaya dapat meningkatkan prestasi perniagaan. Walaubagaimanapun, prestasi perniagaan peniaga kecil masih kurang menggalakkan di Malaysia. Kita dapat lihat bahawa peniaga kecil selalu cenderung untuk mendapatkan kegagalan di sebab oleh kurang faktor dalaman iaitu prestasi kewangan dan prestasi bukan kewangan. Kajian ini dilaksanakan adalah untuk melihat prestasi perniagaan dalam kalangan perniaga kecil di bawah bimbingan agensi. Terdapat 3 buah agensi yang terlibat dalam kajian ini iaitu agensi Institut Keusahawanan Negara (INSKEN), Perbadanan Perusahaan Kecil dan Sederhana (SME Corp.) dan Majlis Amanah Rakyat (MARA). Kajian ini menggunakan pendekatan kuantitatif iaitu dengan menggunakan soal selidik. Seramai 60 orang responden usahawan kecil yang terdiri daripada 20 responden agensi Insken, 20 responden daripada agensi Sme Corp. dan 20 responden lagi daripada agensi Mara telah menjawab soal selidik ini. Data yang diperolehi dalam kajian ini dianalisis menggunakan perisian Statistical Packages for Social Science (SPSS). Analisis kajian adalah menggunakan analisis deskriptif iaitu purata min dan ANOVA Satu Hala. Kajian mendapati bahawa ketiga-tiga agensi mempunyai signifikan positif. Hasil kajian menunjukkan SME Corp dan INSKEN mempunyai hubungan signifikan yang tinggi dalam prestasi kewangan dan MARA dan SME Corp mempunyai hubungan signifikan paling tinggi dalam prestasi bukan kewangan. Justeru tu, dapat dilihat bahawa prestasi perniagaan kecil mempunyai prestasi yang lebih baik dengan adanya agensi pembimbing berbanding dengan peniaga kecil yang tidak mempunyai bimbingan agensi.

Kata kunci: prestasi perniagaan; prestasi kewangan; prestasi bukan kewangan; perniagaan kecil; bimbingan agensi

Abstract: The government has given many initiatives to small entrepreneur in order to improve their business performance. However, the business performance of small entrepreneur is still not encouraging in Malaysia. We can see that small entrepreneur always tend to get failure due to lack of internal factors which are financial performance and non-financial performance. This study was carried out to see the business performance of small businesses under the guidance of the agency. There are 3 agencies involved in this study, namely the Institut Keusahawanan Negara (INSKEN), the Small and Medium Enterprises Corporation (SME Corp.) and Majlis Amanah Rakyat (MARA). This study uses a quantitative approach that is by using a questionnaire. A total of 60 small entrepreneur respondents consisting of 20 respondents from the INSKEN agency, 20 respondents from the Sme Corp agency. and another 20 respondents from the Mara agency have answered this questionnaire. The data obtained in this study were analyzed using Statistical Packages for Social Science (SPSS) software. The analysis of the study is using descriptive analysis which is mean average and One Way ANOVA. The study found that all three agencies have positive significance. The results of the study show that SME Corp and INSKEN have a high significant relationship in financial performance and MARA and SME Corp have the highest significant relationship in non-financial performance. Therefore, the performance of small businesses has a better performance with the presence of a guiding agency compared to small traders who do not have agency guidance.

Keywords: business performance; finance performance; non-financial performance; small business; agency guidance

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