Investigating Information and Communication Technology (ICT) Usage, Knowledge Sharing and Innovative Behavior among Engineers in Electrical and Electronic MNCs in Malaysia

Hazril Izwar Ibrahim, Wan Maisara Wan Mohamad, Khairul Anuar Mohammad Shah

Abstract


ABSTRACT

Innovative behavior is vital for organizations as competition based on innovation can serve as a basis for sustainable development, especially for multinational companies in the Electrical and Electronic sector in Malaysia. Grounded by the social cognitive theory, this study utilized a research framework examining ICT usage as a predictor of innovative behavior with knowledge sharing (knowledge giving and knowledge receiving) as mediating variables. A total of 309 engineers from multinational companies in the electrical and electronic manufacturing firms in Malaysia participated in this study. By using partial least squares structural equation modeling (PLS-SEM) for analysis, the study revealed that ICT usage has a significant relationship with knowledge receiving. It also found that knowledge receiving played a mediating role in the relationship between ICT usage and innovative behavior. The findings of this study are useful to both academics and practitioners who wish to understand the predictors of innovative behavior so that the innovative behavior can be inculcated among organizational members, and thus, increasing the success of the companies.

Keywords: Innovative behavior; ICT; knowledge sharing.

ABSTRAK

Tingkah laku inovatif adalah penting kepada organisasi kerana persaingan yang berasaskan inovasi boleh dijadikan asas untuk pembangunan mampan, terutamanya bagi syarikat-syarikat multinasional dalam sektor elektrik dan elektronik di Malaysia. Berdasarkan teori kognitif sosial, kajian ini menggunakan satu kerangka penyelidikan yang menyatakan kesan penggunaan ICT sebagai pemboleh ubah bebas terhadap tingkah laku inovatif dengan perkongsian pengetahuan (memberi dan menerima ilmu) sebagai pembolehubah perantara. Sejumlah 309 jurutera dari syarikat-syarikat multinasional dalam sektor kejuruteraan elektrik dan elektronik di Malaysia mengambil bahagian dalam kajian ini. Berdasarkan analisis menggunakan pemodelan persamaan struktur (PLS), hasil kajian tersebut mendapati bahawa penggunaan ICT mempunyai hubungan yang signifikan dengan penerimaan pengetahuan. Hasil kajian juga mendapati bahawa menerima pengetahuan memainkan peranan sebagai pembolehubah perantara dalam hubungan antara pemboleh ubah bebas dan tingkah laku yang inovatif, serta memainkan peranan untuk meningkatkan hubungan antara perkongsian pengetahuan (memberi dan menerima pengetahuan) dengan tingkah laku inovatif. Dapatan kajian ini sangat berguna kepada kedua-dua pihak sama ada ahli akademik dan pengurusan syarikat yang ingin mengetahui peramal tingkah laku inovatif supaya tingkah laku inovatif boleh ditingkatkatkan antara ahli-ahli organisasi, dan seterusnya, meningkatkan kejayaan syarikat.

Kata kunci: Tingkah laku inovatif; ICT; perkongsian pengetahuan


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