Pengaruh Humor Self-Enhancing ke atas Hubungan antara Stres Kerja dan Kesetiaan Organisasi

Mohammad Saipol Mohd Sukor, Ishak Mad Shah, Siti Aisyah Panatik

Abstract


ABSTRAK

Stres kerja telah menjadi kebimbangan bagi pihak pengurusan kerana ianya memberi kesan negatif kepada tingkah laku pekerja di tempat kerja. Oleh yang demikian, pihak pengurusan organisasi pada masa kini semakin cenderung mencari kaedah yang efektif untuk menyederhanakan kesan stres kerja. Justeru itu, kajian ini dijalankan untuk mengenal pasti peranan humor self-enhancing sebagai penyederhana ke atas hubungan antara stres kerja dan kesetiaan organisasi dalam kalangan pekerja. Kajian ini menggunakan pendekatan kuantitatif dengan reka bentuk kajian keratan rentas. Sebanyak 340 orang kakitangan kesihatan di Negeri Sabah terlibat dalam kajian ini. Hasil yang diperolehi daripada analisis regresi menunjukkan bahawa tuntutan kerja berhubungkait secara negatif, manakala kawalan kerja berhubungkait secara positif dengan kesetiaan organisasi dalam kalangan kakitangan kesihatan. Disamping itu, didapati humor self-enhancing berperanan sebagai penyederhana yang signifikan ke atas hubungan antara kawalan kerja dan kesetiaan organisasi. Dapatan ini menyediakan maklumat spesifik mengenai hubungan penting antara stres kerja, kesetiaan organisasi dan humor self-enhancing. Ianya boleh membantu pihak pengurusan organisasi untuk membina intervensi pengurusan stres kerja yang efektif untuk mengekalkan pekerja dalam organisasi.


Kata kunci: Tuntutan kerja; kawalan kerja; kesetiaan organisasi dan humor self-enhancing

ABSTRACT

Job stress has become the management’s concern because it negatively effect the employee’s behavior in the workplace. Therefore, the organizational management nowadays tend to find the effective method to moderate the effect of job stress. Thus, this study was conducted to identify the role of self-enhancing humor as moderator on the relationship between job stress and organizational loyalty among employees. This study approach was quantitative with cross-sectional research design. A total of 340 health staff in the state of Sabah were involved in the study. The results from regression analysis showed that the job demand was negatively related, while job control was positively related to organizational loyalty among health staff. Besides that, self-enhancing humor was found to be a significant moderator on the relationship between job control and organizational loyalty. These findings provide the information regarding the significant relationship between job stress, organizational loyalty and self-enhancing humor. It will be helpful for the organizational management to develop an effective job stress management intervention to retain the employees in the organization.


Keywords: Job demand; job control; organizational loyalty dan self-enhancing humor


Keywords


tuntutan kerja; kawalan kerja; kesetiaan organisasi; humor self-enhancing

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