Analyzing Factors that Affect E-Syariah Adoption by Shar’ie Lawyers

Norlida Ramly, Mohd. Fuaad Said, Choo Wei Chong, Suhaimi Ab. Rahman

Abstract


ABSTRACT

This study discusses the importance of implementing E-Syariah, which is a Government-to-Citizen (G2C) application, in fulfilling the needs to improve Shariah Courts’ administration in Malaysia. Its objective is to identify factors that affect the intention and utilization of E-Syariah by its targeted users, the Malaysian Shar’ie lawyers, which are currently lacking. A self-administered questionnaire was utilized and responses from 240 Shar’ie lawyers were collected and analyzed using structural equation modeling (SEM). Results from the analysis indicate that behavioral intention to use E-Syariah is positively influenced by performance expectancy and technical facilitating conditions; and use behavior of using E-Syariah is positively affected by behavioral intention to utilize E-Syariah. Findings from this study contribute to the literature on user acceptance of information system and can assist the federal agency and policy makers in evaluating the effectiveness of their efforts in implementing E-Syariah.

Keywords: User acceptance; information system; Malaysia; electronic government; E-Syariah.

ABSTRAK

Kajian ini membincangkan kepentingan E-Syariah, sebuah aplikasi ‘kerajaan kepada rakyat’ dalam meningkatkan mutu pentadbiran Mahkamah Syariah di Malaysia. Objektif kajian adalah untuk mengenalpasti faktor yang mempengaruhi hasrat dan pengunaan E-Syariah oleh pengguna sasaran, iaitu peguam Syar’ie di Malaysia, yang sekarang ini berada pada tahap yang rendah. Borang soal-selidik telah diedarkan dan maklumbalas daripada 240 peguam Syar’ie telah dikumpul dan dianalisis menggunakan pemodelan persamaan berstruktur (SEM). Hasil kajian menunjukkan bahawa hasrat menggunakan E-Syariah adalah dipengaruhi secara positif oleh jangkaan prestasi dan kondisi sokongan teknikal; dan perlakuan penggunaan E-Syariah adalah dipengaruhi secara positif oleh hasrat menggunakan E-Syariah. Kajian ini memperkaya bidang ilmu penerimaan system maklumat oleh pengguna dan seterusnya menyokong agensi dan pembuat dasar dalam menilai keberkesanan usaha mereka melaksanakan E-Syariah.

Kata kunci: Penerimaan pengguna, system maklumat; Malaysia; Kerajaan Elektronik; E-Syariah.


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