Strengthening Malaysian District Education Offices as Learning Organizations through Change Indicators (Pemerkasaan Pejabat Pendidikan Daerah Malaysia Sebagai Organisasi Pembelajaran Melalui Indikator Perubahan)

MOHD IZHAM MOHD HAMZAH, NURUL SAHADILA ABD RANI

Abstract


The District Transformation Program (DTP) aims to accelerate school improvement through a program led by the District Education Office (DEO). This mixed method study determined the relationship between strengthening processes and change indicators, the impacts of strengthening processes on change indicators, as well as identified the change indicators in the context of strengthening the DEOs. A total of 93 DEO heads were surveyed using an adapted questionnaire, and semi-structured interviews were done involving six participants. It was found that there is a strong positive relationship between strengthening processes and change indicators. The highest predictor that contributed to the change indicator in the DEO were support, followed by source, and accountability dimensions. Qualitative findings revealed nine change indicator themes in DEOs, which were the roles and responsibilities of DEO Heads, Program Managers, School Improvement Partners+, and School Improvement Specialist Coaches+, Performance Dialogue, Allocation Management, Key Performance Index, Performance Dashboard and DEO Excellence Rating. The implications of this study can be used in DEO monitoring and as an early intervention to detect existing issues in the implementation of the change program. In-depth studies to explore the factors that influence the success of changes in the practice of the DEO as a learning organization is recommended.

Key Words: Strengthening; Change Indicators; Learning Organization; Management; Education; Malaysia


Program Transformasi Daerah (DTP) bertujuan untuk mempercepat peningkatan sekolah melalui program yang diketuai oleh Pejabat Pelajaran Daerah (DEO). Kajian kaedah campuran ini menentukan hubungan antara proses pemerkasaan dan indikator perubahan, kesan proses pemerkasaan ke atas indikator perubahan, serta mengenal pasti indikator-indikator perubahan dalam konteks pemerkasaan DEO. Sebanyak 93 ketua DEO ditinjau menggunakan soal selidik yang diadaptasi, dan temu bual separa berstruktur telah dilakukan melibatkan enam peserta. Didapati bahawa terdapat hubungan positif yang kuat antara proses pemerkasaan dan indikator perubahan. Ramalan tertinggi yang menyumbang kepada indikator perubahan dalam DEO adalah dimensi sokongan, diikuti oleh sumber, dan akauntabiliti. Penemuan kualitatif mendedahkan sembilan tema penunjuk perubahan dalam DEO, iaitu peranan dan tanggungjawab Ketua DEO, Pengurus Program, Rakan Peningkatan Sekolah+, dan Pelatih Pakar Peningkatan Sekolah+, Dialog Prestasi, Pengurusan Peruntukan, Indeks Prestasi Utama, Papan Pemuka Prestasi dan Penarafan Kecemerlangan DEO. Implikasi kajian ini dapat digunakan dalam pemantauan DEO dan sebagai intervensi awal untuk mengesan masalah yang ada dalam pelaksanaan program perubahan. Dicadangkan kajian mendalam untuk meneroka faktor-faktor yang mempengaruhi kejayaan perubahan dalam amalan DEO sebagai organisasi pembelajaran.

Kata Kunci: Pemerkasaan; Indikator Perubahan; Organisasi Pembelajaran; Pengurusan; Pendidikan; Malaysia


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DOI: http://dx.doi.org/10.17576/JPEN-2020-45.01SI-13

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