Abdul Razak, Arman, Pusat Pengajian Perumahan, Bangunan dan Perancangan, Universiti Sains Malaysia, Pulau Pinang,, Malaysia

• Vol 9, No 4 (2013) - Articles
  Penyediaan fasiliti di terminal jeti ke Pulau Langkawi: Suatu penilaian terhadap tahap kepuasan pelancong (The provision of facilities at jetty terminals to Pulau Langkawi: An assessment on the level of tourist satisfaction)
  Abstract  PDF
• Vol 10, No 2 (2014) - Articles
  Implementing the ISO 9000 steps at the local level: A survey of Malaysian local authorities
  Abstract  PDF