The Power of Feedback in An Online Learning Environment

Abstract

This paper takes a closer look at human interaction between the instructors and
learners and among learners during learning in an online environment. An attempt
was made to explore and analyse the power of feedback during online tutorials
for English courses in a synchronous mode oflearning. Based on learner responses
to statements via a questionnaire and interviews, the paper shares the reflection
of learners to oral and written feedback received during their online tutorials and
how the feedback helped in improving their language literacy. Data from
transcripts of online lessons will also be used to illustrate what is meant by
feedback during online tutorials. The main findings of the study suggest that
feedback has a positive impact on the online learners. The feedback of the
instructors was much valued. Like the face-to-face mode of teaching and learning,
it is clear that feedback on the electronic mode can help to enhance the language
learning literacy.